They treated my toddler, sure. They stitched up a ...

They treated my toddler, sure. They stitched up a wound in her hand, but they also waited until three hours after applying lidocaine on a cotton swab to actually do the stitches. I do understand that in an ER they do follow triage procedure, but my baby felt the last two stitches and screamed her head off. The doctor and nurse did absolutely nothing to alleviate my child's pain and refused to do anything when I asked. While they did treat my child, they refused to make sure she was comfortable during the procedure. This would never have happened to an adult.