M
Michael Glickman Review of HERE
I had the Toyota maintenance plan for about 4 yrs ...
I had the Toyota maintenance plan for about 4 yrs (2yrs that came with the vehicle plus I paid for a 2 yr extension), and until today was pleased with the service at Toyota of Sunnyvale. Today I brought my car in after the plan expired, and I expected them to offer me the same maintenance services recommended in the vehicle manual. Instead, among other extraneous services, they said that I need a brake fluid flush every 2-3 years (not mentioned in the manual) -- and yet somehow I didn't need this service during the 4 years the vehicle was covered on the maintenance plan. In fact, they never mentioned a maintenance option that covers exactly what Toyota recommends, nor did they speak to me honestly and openly about what Toyota recommends.
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