Very rude and snotty , looked down their noses at ...

Very rude and snotty , looked down their noses at me both stays iv had here. I also waited an hour for the dog bed and treats they said they'd have sent up , tried to call down to tell them to cancel it and couldn't through. Then waited 20 minutes in line to get tell them to Forget about the dog stuff I didn't want it anymore. The cleric said okay he would take care of it . Then 45 minutes later I get a voicemail from them stating they attempted to bring the dog bed in and were greeted at the door by my dog barking at them so they were Un able to leave the bed. I don't understand why they bothered coming almost an hour after I told the guy at the desk in person to cancel it. Way too much money is nickel and dimed and it is not worth the harassment and bad attitudes at all . I'd much sooner recommend the LA Quinta or Holiday Inn.