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Zakdourden7

3 years ago

Where do I start...I searched for 6 months, trying...

Where do I start...I searched for 6 months, trying to find just what I wanted. I searched all around my area and could not find what I wanted at a price that was agreeable. I live in the Panhandle of Florida. Panama City to be exact. I finally found my Dodge Charger R/T that I wanted. It wasn't in Bay County. The one in Panama City was WAY over priced. I finally came across Courtesy Dodge when searching online for my car. I rented a car and drove all the way to Tampa. I did some preliminary negotiation prior to making the trip. You know what? I ended up saving 7K on the price by going to Courtesy. The great thing is that it did not end there. The dealer I dealt with was David Montes. He was professional, courteous, and I will say he is exactly the type of person you would hope to do business with. He was not overbearing or pressuring. He helped me get exactly the car I wanted. There is more; David was just a phone call away when I had questions right after getting hit with Hurricane Michael. He was there to help. Here it is a year since my purchase and David is STILL helping me with any questions I have. Now THAT is customer service. I made sure I gave a full review when Chrysler sent me the post purchase survey. I hope Chrysler passes it along to him. Folks here in the panhandle could learn a thing or two from this stellar dealership & their professional, knowledgeable staff. Buy again from them? You bet I would.

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