J

Jessica Gagnon

3 years ago

Repairs took longer than expected due to some unco...

Repairs took longer than expected due to some uncontrollable circumstances and miscommunication but Robert made sure I was kept in the loop. He also made sure I wasn't stranded for a week and a half with a loaner! However, I will warn that affiliation with Affirm to help with payments left a bad taste in my mouth. They weren't helpful on the phone and there wasn't enough knowledge to alleviate the situation at the dealership. (Robert even tried talking to them) At the end of the day, I am glad to have gotten the repairs done but it was so stressful.

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