I'm disappointed with the windows they installed. ...

I'm disappointed with the windows they installed. It's not that they are bad, broken, poor quality, or anything like that. They are really no different than the ones they took out. They talk about up to 40% energy savings, but I've seen absolutely zero savings and may even have seen my bill go up. Hard to tell with the winters we've had. And now that I'm getting to all the rooms, I can see their caulking around the windows on the inside is not that great and in fact, I'll have to redo a lot of it when I paint those rooms eventually. About the only good thing was a "free" upgrade they gave us on 3 regular windows which were side by side in the front of my house. They made it one big bow window which really looks nice and the guy that put it in was a true craftsman! If you really need windows because they are the old, double hung kind or your windows leak a lot of air, these guys may be for you. But get a few quotes and don't fall for the "if you buy now, we'll throw in an extra 10%, but only for today, right here, right now." My guess is you get other quotes and come back and say you want that extra 10% or it's no deal, they'll give it to you.