I have had approximately 12 lumbar punctures in my...

I have had approximately 12 lumbar punctures in my life. I have nerve damage after the puncture resulting in a spinal leak. I am a nurse and do alot of lifting and rolling of kids the size of adults etc.

I came to 6 flags to pick up *my son* at closing time Saturday night August 3, 2019. It was about 930 pm.

I am a season pass holder along with my kids and parents and young siblings (with 4 being under age 10). I went straight to guest relations to borrow a motorized wheel chair to travel across the park and pick *him* up from my step mom.

Guest relations: RUDE, DISRESPECTFUL, NOT EQUIPPED WITH CUSTOMER SERVICE SKILLS AT ALL.

Guy ignored me for several minutes as my back spasms. He finally made eye contact. Asked how he could help me. I stated my purpose for being in the park and asked if I could borrow a chair for 30 to 45 min to pick up my son.

He turns to the other guest relations girl and begins to have a whole conversation. She gets up and leaves.

He looks at me like we never spoke. He asked, how can I help you?? I felt like I was talking to Dori from finding Nemo. Like.... where were you the 30 seconds I spent making eye contact and telling you what I needed?? I restated what I needed. I have a bad back injury and I just entered the park a moment ago to pick up my son from across the park.

They wouldnt let me borrow a chair or give me a discount. I was told I'd have to pay ***$85 dollars***. I asked them to page him over speaker because My phone died and I had no way of contacting my family. They refused to assist. I walked off.

I found my family finally while sitting on a bench by a jewellery maker. My son was no where to be found. I walked and sat. Walked and sat walked and sat. The park was closing. My son was right in front of me and he begged for 1 more ride. I needed a break anyway. They closed the ride immediately after he arrived. No problem.

Time to leave. I walked from the tower to the front gate with spasm shooting up my right side and through my right butt cheek and down my right leg. My back felt like it was status: labor pains. I was in agony. Both legs would go numb. I was ready to vomit in pain. I sat down in a wooden eating area. An employee approached and said, mam you have to go. I said I know. He said
, "You have to go NOW THE AREA IS CLOSED!"

I SAID MAYBE IF GUEST RELATIONS WASNT COMPLETE IDIOTS AND INCAPABLE OF COMPREHENDING A GUEST COMPLAINING OF A BACK IN NJURY, I WOULD ALREADY HAVE BEEN GONE 1 HOUR AGO. IM HERE FOR MY SON AND BEGGED TO BORROW A MOTORIZED WHEELCHAIR FOR 30 MIN. THEY REFUSED WITHOUT AN 85 DOLLAR PAYMENT. I SAID SO HERE I AM. MY LEGS ARE NUMB ONE SECOND AND HAVE SHARP RADIATING PAIN SHOOTING DOWN THEM AND MY LOWER BACK FEELS LIKE ITS CONTRACTING. HE APOLOGIZED. TOLD ME A FEW SHORT CUTS. PRAISE GOD!!!

I DONT EVER WANT TO RETURN. I DONT EVEN WANT MY KIDS OR FAMILY TO RETURN. IM JUST SO OVER IT. IM SICK OF THE HORRIBLE CUSTOMER SERVICE IN THE DFW AREA. NO ONE CARES ABOUT THEIR CUSTOMERS ANYMORE. THE TRAFFIC IS HORRIBLE. THE POLICE ARE NEGLIGENT. THE TOW COMPANIES ARE DANGEROUS AND KNOW THEY CAN RUN PEOPLE DOWN IN THEIR TOW TRUCK AND POLICE WONT DO A THING ABOUT IT. ITS DISGUSTING HOW ARLINGTON TREATS VISITORS. THERE IS AN OVERALL DISREGARD FOR HUMAN LIFE IN ARLINGTON.

SIX FLAGS HAS GONE DOWN HILL. ITS GROSS. STINKS. FILTHY. EMPLOYEES ARE SO RUDE. EVEN THE CUSTOMER CARE TEAM IS HORRIBLE.

ILL GO TO SEAWORLD OR TAKE MY KIDS TO MISSOURI THEME PARKS BEFORE ILL RETURN HERE.