Glenn Carberry

Review of 2004-2007 Chrysler Headquarter...

Disgraceful Customer Service!!!!! I did not author...

Disgraceful Customer Service!!!!! I did not authorize an emisions recall to be completed as it effects performance and fuel economy. I had specifically told the dealership both in December and in March that I did not want the reprogramming to be done. The dealer did it while at the dealership for another issue. I was told that it was not completed, but I noticed a difference in performance. I put a complaint in to Fiat Chrysler who today confirmed that the dealership had done the reprogramming. Fiat Chrysler has washed their hands of it as they don't get involved with dealer issues. DO NOT BUY ANYTHING WITH THE FIAT CHRYSLER NAME ATTACHED TO IT AS YOU WILL BE DISAPPOINTED! ECODIESEL GARBAGE