I came in on a Saturday about an hour before the b...

I came in on a Saturday about an hour before the branch s closing time, only two people were serving, doing the best they can with all sorts of transactions like passports, etc

I was told by the counter customer service person that Aust Post don t accept the new digital NSW licenses as ID which was weird I thought, a government institution not accepting a government issued ID.

The two stars is for the lack of staff to handle a growing number of customers on a weekend not helped by the widely held suspicion that some e-parcel couriers don t even bother to attempt actual delivery but instead, just write some excuse like not safe or exposed to weather and just redirect these parcels to the nearest branch for customer pick-up.