Amazing service and ambiance, but I just had to re...

Amazing service and ambiance, but I just had to remove 1 star because of 1 key element: their shower heads are not cleaned! They are so clogged that the jets go in all direction. That would normally be a tiny detail but when we, as a couple, end up spending over a thousand dollars just for facials, massages and a couple of hours at their spa, any "detail" like this one is enough to annoy me and not give a perfect rating! It also makes me wonder what else is not cleaned properly but that we don't notice...