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Helen Feltovich

3 years ago

I am so happy with my SRX! I had been a committed ...

I am so happy with my SRX! I had been a committed Volvo person (since 1998), so I assumed I'd replace my Volvo or maybe branch out into Audi (because all my buds drive Q5s). But last week I found myself at the Cadillac dealer after becoming frustrated at Audi, although I didn't think I'd actually test drive, let alone buy, one.

But wow ... I feel like I bought a package of safety and support, as opposed to a vehicle. It was a *completely* different feeling than at Audi or Volvo -- our salesperson (Shane) knew the car inside & out; unlike elsewhere, he did not need to check with one of the service team to answer any questions. Most importantly, I never felt like the truth was being tailored to what he perceived as my needs. Instead, it was more like a mini course in technology.

Ultimately, the thorough and patient service I encountered, together with the phenomenal followup plan/ warranty that comes with Cadillac, sold me on the SRX.

Now, after owning it for less than a week, I don't know why anybody who wants a solid and beautiful luxury car doesn't buy a Cadillac!

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