My Grandmother was there a few years ago, fell off...

My Grandmother was there a few years ago, fell off the bed, no one stepped up to tell us what happened, was in a coma for 5 years and we had to let her go. I am appalled at this place and the people that work here. This place lost my grandmothers paperwork when we wanted to pursue something, because NOOOOOOOOOOOOO ONE should be treated with negligence. I am still sick and I needed to let everyone know that this place should be closed. People should not expect the worst when their loved ones are here. This place gets no starts, I need to put a star to post. I am telling you, do not place you loved ones here.