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Elizabeth Pupo-Walker

3 years ago

This is the first time I ve been to a hotel where ...

This is the first time I ve been to a hotel where there is no microwave available anywhere in the hotel. We had ordered our children s favorite dishes as takeout from the Cheesecake factory the night before, and wanted to heat them up for their lunch after the kids played in the pool all morning. But even the dining room said they wouldn t heat our children s food.
Also, we love jacuzzis and this was one of the reasons we chose this hotel. But it was broken...on memorial day weekend...and wouldn t be fixed during our stay.
Otherwise we enjoyed the hotel, and overall the staff is friendly and professional, but these two issues were a disappointment.

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