Horrible management team! We purchased a 2016 Winn...

Horrible management team! We purchased a 2016 Winnebago Destination fifth wheel August 5,2016.The finance guy Tony was amazing and worked his magic! And our sales lady Patty was the best! However, from that point on was a nightmare! We had to wait until August 20,2016 to pick our unit up because the generator was not installed on the intial day as promised.So we arrive on August 20,2016 to do the inspection and walk through.We hadn't been there 20 minutes and my husband noticed 2 places in the back where the RV had been hit! Damaged scrapes and missing paint! There was also caulking smeared on areas on the outside of the R.V. and the unit was missing a screen cover for the furnace.We took pictures and are keeping them for proof! We told Patty our sales lady and waited a good 30 minutes for a manager to come outside.He finally arrived
and everybody involved acted like that "Knew nothing" about what happened.By this time we are furious! We told the manager that he better find out who is responsible for the damages on our brand new RV,the unit better be fixed ASAP,and as a manager- he better make it right! The manager acted like he really could care less about us being upset or the unit being damaged.We told the manager that he better put it in writing that it will be repaired.He wrote up an agreement and signed it and we did too.The bad thing about this whole deal is that we live in our RV long term and have 2 big dogs.They are SUPPOSED to come to our RV resort and pick it up when it is convenient for us- and return it to us.My biggest worry is that something
else will be damaged in the process due to our "Lack of trust" in DeMontrond . The biggest thing here-is that we will have to go to a hotel for who knows how many days.My advice is to go somewhere else.This was a nightmare for my husband and I.Nobody knows what is going on here and the management does not care about their customers! If it had not been for Patty our sales lady we would have walked away! She is a great person and cares about her customers.Unfortunately, she is not over anything but sales! My advice is -don't waste your time here! Look at the bad reviews listed here people- that is a huge factor!