This company is a joke. They're either undermanne...

This company is a joke. They're either undermanned, don't give a damn about customers, or are thieves. They recently billed me for 2 months of service at one time with no advance notice, because of changes to their billing system that weren't accounted for. When I called them on it, they explained they were aware it happened. WHAT!? You know you overcharged people, and gave no notice, courtesy calls, mail, or anything?!? Terrible service.

Not only do they have no problem at all taking money that's not owed to them, but when you try to fix the problem, they don't return phone calls, always offering to "have someone call you back" or sending you to a voicemail that never gets a reply.

This is a joke of a company, the service is spotty, and their business practices are extremely unethical. It's nearly a month since I was overcharged, and though I made them aware immediately that I needed the additional funds they took returned to me, I'm still calling them to follow up, with no call backs on their end.