We had a great "staycation" at the Ritz this winte...

We had a great "staycation" at the Ritz this winter. Despite a snow and ice storm that came through, we weren't at a loss for things to do since the hotel is attached to the Galleria and convenient (walking distance) of many great restaurants.

We loved the extensive wine by the glass list at Entyse, and enjoyed listening to the pianist sipping wine while watching the snow fall.

The staff went over and above during our stay, sending up complimentary champagne when they learned it was my husband's birthday. I accidentally left my wallet in the room safe and the staff was able to retrieve it for me (despite another guest occupying the room) and Fed Ex'ed it to me the next day at no cost. Really exceptional service.