Awful. They don't listen to their residents. They ...

Awful. They don't listen to their residents. They overcharge and then they don't pay the money back. Bin area is a mess. bike shed is unsafe since we moved. We have been complaining for 7 years and nothing has been done. Most residents have had their bike stolen and nobody cares. Now we have a problem with our bathroom floor that is collapsing and nobody is responsible and they avoid giving the name of a responsible person. They will only do something when a member of our family falls on our neighbour flat "Breaking Bad" style. Avoid like the plage I wish i had never bought a shared ownership flat with them