I called to get assistance with a part that they u...

I called to get assistance with a part that they used on their kitchen cabinets, because it is an irregular size that I was not able to locate at Lowes, Home Depot, or Orchard Supply. I was told that because my cabinets are past the warranty they can't help me. I advised I'm willing pay for the part, I just need the part. She stated I'm sorry we can't sell you that part. I was given the names of 2 other cabinet companies to call and wished good luck!