The two stars are for the eye doctor, Mark McKay, ...

The two stars are for the eye doctor, Mark McKay, who does a solid job. Taking off three stars is due to the extreme difficulty I've had getting trial lenses. After waiting a week and a half to hear back, I've called twice, left messages with my phone number, and have not had my calls returned. It should not be this hard to get trial lenses. A place operating on this scale should have them in stock and if not, should not need to take two full weeks to get them.