Staff is great and they are not the reason for the...

Staff is great and they are not the reason for the bad review. The four tires I purchased (continental contiprocontact) are the problem. They were the same as the original tires that came on the 2012 focus. I was advised by techs to change two of the four tires that are 60,000 mile rated tires at 45,000 miles. Getting new ones covered by warranty was a joke. Save yourself the hassle and go with a different tire.