Have been a customer since 2003.I sent email with ...

Have been a customer since 2003.I sent email with new expiry date,as I was on automatic debit to my visa.No response for over 1 week.Called on Dec 7th was on hold for more than 15mins Hung up.Left a message.,No response.While on the phone they tell you can got into their site to make payments.When you go there,you had to have signed on that way.No provision to register.

Finally got some one to answer today.Said they get 300 emails a day???? Poor customer service.