Huda Al Lawati

Review of Burj Rafal Hotel Kempinski

I actually checked in and checked out, stranding m...

I actually checked in and checked out, stranding myself but I prefer that to their rooms which smell like ashtrays. I went up and down 3 times because they said must be one room but all smelt of cigarettes and in one case the entire floor wreaked of garbage. The lobby smells like a kitchen because of the buffet and lack of any attempt to make the lobby smell better. Very very poor hygiene