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Zachary Moody

3 years ago

We bought a new 2020 Forza 34T for nearly $200K an...

We bought a new 2020 Forza 34T for nearly $200K and not even two months living into it discovered numerous problems. Broken AC, missing Firefly module, broken washing machine, awning about to fall off, mis-wired steps, non-sealed roof (numerous spots), and the list goes on and on; total of about 15 different big ticket items. We had a horrible experience with La Mesa RV (dealer & servicer we bought from), countless issues that we found and wanted fixed prior to delivery; they only would fix about half. So, we do not want to give them service or ever go back there. We contacted Winnebago to find out where else we could take it (next 4 closest authorized services won't accept appointments from us because we didn't buy there) and Winnebago basically said we need to just go back to La Mesa RV and live with bad service. We live in our RV full time and bought new so we wouldn't have to deal with these types of issues. We cannot drop it off for 2-3 months at a horrible dealership that does shoddy work. Winnebago should stand by their product and allow us to use a mobile mechanic for warranty repairs but they will not. We have plenty of pictures and documentation of very poor quality work. This RV industry is a scam.

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