Shawn Nisse

Review of Grand Summit Hotel

Stayed at the Grand summit for 4 nights..... overa...

Stayed at the Grand summit for 4 nights..... overall I would have to say it was just OK..... for the amount of $$$ I paid ($2000+) I would have expected more..... on arriving into my room I realized that it was lacking several basic things (the room was supposed to come with a fully equipped kitchen)..... let me state here that in an of themselves the list of items are not a big deal if it was just one or two things..... but the list is long..... TV not working, no shower curtain in the shower, no bulbs in the bed side lights, one of the lamps was in operable, no clothes hangers, no frying pan, no bath robes as promised.... and the crowning jewels was that the room I reserved and pre paid for was supposed to have two queen beds.... not a kind and a pull out coach...to their credit the staff did try and address most of the issues, but I shouldn't have had to ask in the first place.... no offer of compensation or gesture of good will was offered.... the location tontje slopes was great, the shuttle to park city was convenient, even if one day they did not show up and did not let you know.... the hot tub, sauna and steam room were also very enjoyable..... but overall I was a little disappointed despite the friendly accommodating staff....