*** DO NOT USE THIS COMPANY ***

*** DO NOT USE THIS COMPANY ***
They trade as EV Supermarket but your money is taken by this company.
If you are looking at reviews with a view to using this company then I should advise you think again. The company are so incompetent it s actually unbelievable, as others have said, they take your money and that s where the good service ends !! I had 3 installation dates booked, first - waited in all day, no sign by 3.30pm so I called them, problem with supply of charger !! (Why not call me that morning to advise). Second date - I called them in the morning to ask what time I could expect the engineer, told he was at another job in York, again no further calls until I called again at 2pm, we will get back to you to find out where he is, surprise, no call by this time it s getting dark, called them again...sorry he s been delayed. Finally as I was just about to cancel my order they gave me another date and promised this would be honoured as it was a morning appointment - day comes and true to their word engineer arrives. His first question, have you got the charger ? No I don t !!! So engineer is here but no charger to fit (I know what your thinking now- cowboy outfit). Revert back to the last date when the engineer was stuck in York ? What was he going to fit if he was ever booked to come ?. Anyway, engineer does what he can and prepares the electrical installation ready for the charger, eventually over a week later I get the charger installed, phew !!! Well no...the screw that secured the IP rating to the unit underneath had not been fastened, I had to do that to protect myself and the unit. As the charger was not displaying information correctly, after trying to contact this shower time after time, I resorted to contacting the manufacturers directly, after doing some fault finding and looking at the installation in the meter cupboard, the unit has been wired incorrectly !!! Called again, sent emails .... well who would have thought no response. Unit still not working as it should as a consequence of their incompetence. Seriously STAY AWAY from this company it is easily the most incompetent and disgraceful customer service I have ever received, all you will do is give yourself problems.