S

We have experienced excellent care, so far, for my...

We have experienced excellent care, so far, for my wife, who I brought to the ED in extreme respiratory distress on Friday night, 8/10/18. She was quickly moved to a trauma room. Her only complaint was a marked lack of compassion and common courtesy from the nursing staff, who did their jobs but never smiled, spoke kindly or responded to her cries of pain. But she is quick to defend them that she was never ignored. We are not complaining about her care as it was excellent. She was an ED employee (clerical) 20 years ago, and totally missed the caring, affectionate staff she remembered. But that s not professional medical response. The main point of this review is to say her life threatening condition was assessed and handled. Within 5-6 hours she was moved to an ICU in much better condition. For this we are eternally grateful. We are now on our first day out of MICU on 2SE and again as in ICU, the staff and the care have been outstanding.
In the ED, Teah and Ashlyn and Dr Green were life savers; in MICU Carlye and TJ were beyond wonderful and professional; and so far on 2SE every staff member has been prompt, kind and professional. Thank you for caring so well for my wife. We are proud of our medical community!

Comments:

No comments