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Dana Kellogg

3 years ago

my boyfriend and I live just around the corner. We...

my boyfriend and I live just around the corner. We've been here a whole bunch of times. If it weren't for the shakes/malts we would never keep returning. The wait staff is incredibly mean. I've worked in the food/customer service industry for 9yrs. I've done it all. the past 2 times we visited we had the same waiter (his name was jerry or gary). After 15 minutes of waiting i had to get up myself to ask for a glass of water. and he literally glared at me, put his finger in my face and replied "i'll get to you in the order in which you arrived." like he was offended. i literally left in tears. My point is, the food is great, the wait time is unbearable, the servers are nasty and mean (especially this jerry guy), and you are probably better off ordering delivery through bite squad to avoid the hassle/tears. If the owner ever reads this i hope they take this to heart and gets their wait staff to shape up and get rid of that pretentious prick.

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