DANNY ROBBINS Review of Material and Contract Services
Have nothing to do with this company. The customer...
Have nothing to do with this company. The customer service is very unprofessional and cares nothing about repeat business. I have purchased a load of top soil, 18 cross ties and some spikes from them in the lase couple of years. First when I went to their location I picked out the "pile" of top soil I wanted and was told the cost per ton. When they delivered I felt the load was a little short. As I started using it around my yard it was not the same that I picked out at their location. It was full of some kind of "filler" that looked like tree mulch or saw dust that was added and was not all top soil. Then about a year later I purchased 18 railroad cross ties priced at $18.50 each. They were only fair in quality as they picked them out. At the same time I purchased 36 spikes, 12" long. A couple of weeks later I went back to purchase 6 more of the cross ties. In the mean time I decided I did not need the spikes as I tried to use 2 and changed my mind about the need for the use of the spikes. When I went to purchase the additional 6 cross ties I wanted to return the 34 spikes and use the credit towards the purchase of the additional cross ties. The lady in charge was going to charge me a 20% restock fee which was crazy as all that need to be done was to place the spikes back in the bin where I picked them from. No effort at all. She was bent on not giving in to not charging the restock fee which was only a few dollars, as apposed to making another $100.00 plus sale. I was not going to budge either so I went down the road a couple of miles and was able to pick out my own cross ties at Tractor Supply, which were in a lot better shape for only $12.50 each. There is still a lot of products that I need to accomplish what I'm doing , but will take my money some place else.

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