I purchased a certified Civic 2011 in summer in 20...

I purchased a certified Civic 2011 in summer in 2013. A sales manager, Ruben, was honest and sincere and said to me beforehand, they can't sell a car I was interested in for the price I had offered online when I was heading to some car dealers including DCH. A lot of car dealers try to just let customers come to their offices first for whatever reasons. But the manager was different and really tried to work with me to find out what they could do best for my car purchase by finding out the realistic options of cars within my price range. When I got to know the car I had been interested in was already sold out, I was about to leave but thanks to his persistent efforts, I was able to meet a right car for me and decided to buy it happily with total satisfaction except for sunroof.lol Also, a sales representative, Veronica, is a person who really takes care of customers and does follow-up well. I know they post very competitive prices but if they had offered some discounts from their original price, it would have made me feel like rating 5 stars. I would definitely consider this dealer as my first option when I upgrade my car or purchase a new one.