William Duarte

Review of First Bank Center

Staff was incredibly rude to me. I had purchased t...

Staff was incredibly rude to me. I had purchased tickets for excision and about 10 minutes before they came on I decided to go try and get fresh air. I was looking for a smoking section and walked out the wrong door. The staff saw me walk out the door and wouldn't let me back in even when my friend came to show them the tickets we paid for to get into the show. These tickets were $120... On top of that the box office was closed and they wouldn't even let me buy a new ticket to get back in. So all my friends were in a concert and the headliner hasnt even started and I was refused to be let back in even though I paid for a ticket and the staff saw me make the mistake. Then the staff was extremely rude even yelling at me when I was just trying to understand the situation. They proceeded to be rude to me and told me I had to leave from the front of the building and proceeded to try and say I tried to "bribe" another staff member to get back in. Which never ever happened... Then they told my friend I was trying to hop fences to get back in.. also NEVER happened. I was nothing but respecful to the staff and was clearly just upset over the situation. I was treated extremely poorly for a paying customer as well as embarrassed by the staff as they told lies to my friends.... Completely ridiculous. Total bull***