I have volunteered here and am appalled by the lac...

I have volunteered here and am appalled by the lack of friendliness and attentiveness of the aides and nurses. They don't smile, they look bored and I saw one instance where I informed one of them that a woman in her wheelchair was crying out in pain because she had pain in her leg after falling asleed (in her chair). He just looked at me and walked away and never came back. The woman slumped over in her wheelchair and went back to sleep. Maybe she should have been put in her bed or checked on????? Depressing place to say the least. It's also dirty.