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Janet Richards-Forbes

4 years ago

I purchased a 2016 RX 350 with Rafael Faria at LE...

I purchased a 2016 RX 350 with Rafael Faria at LEXUS of Kendall. He was extremely professional. Told him exactly what we were looking for and within a few minutes he took us down the stairs and we found exactly what we wanted. I am saying all of this because the day before, we visited another LEXUS dealer and the sales person was pushing another type of model that we did not ask for. Needless to say we left.
Rafael was very courteous and professional and made us feel very comfortable. He even called a few days afterwards to follow up to know whether we had any concerns or questions. We'll definitely recommend him to friends and family. Thanks Rafael and the other team members that were involved with this transaction.

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