Pretty Baked Review of Hendersen Webb
Back in August my air conditioning unit was leakin...
Back in August my air conditioning unit was leaking in the utility closet. Water was everywhere, including the walls and it completely saturated the carpet. I called maintenance to have them fix it. A guy came out to fix the until but couldnt address the water damage to the walls and carpet and said someone would call me in the morning. The next day came and went with no call. I reached out to see what the issue was. I was assured someone would be out again. Once again....nothing. I called back a 3rd time and was advised by customer service they had no record of me ever placing a maintenance request for this issue regarding the water damage and carpet. I placed another request and had a friend come over to make sure there was no confusion (I was at work and was unable to leave). Someone came out and apparently was told my air conditioning unit was leaking. Complete lack of communication and its obvious they do not listen. My friend went up to the rental office to see why it's so difficult to fix the issue. He called me on the phone while he was there and I was told the property manager would be calling me shortly to address my issues. To date, no one has ever called me and the issue still has not been fixed. Now, ive discovered there is mold !! Its all throughout the carpet, the walls and even going through the walls to the adjacent closet. I have attached pictures of the damage and the disgusting conditions I am forced to live in. I just placed another request so let's see how long it takes, if it gets done at all.

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