Very bad service. I bought a ticket at night on No...

Very bad service. I bought a ticket at night on November 19th at 11pm for $2031 with an additional $19 for their so called 24 hour cancellation guaranteed policy which is completely fake. Then the next day I found a cheaper ticket to the same location, so I called to cancel it as it was still in the "24 hour period". They told me that I have to pay an extra $300 for the cancellation even though it was not over 24 hour. I figured out that their 24 hour protection policy is all garbage, it's just another way to steal peoples money. They told me that 24 hours means in the same day. I bought the ticket on 11pm and somehow my 24 hours Is already up even though only 10 hours had passed!.Don t ever buy your tickets from this company ever they are a scam and fake.