The truth had them in a high standard, since it is...

The truth had them in a high standard, since it is not the first time that I bought them, but since I received an item damaged by parcel, that reputation low, since I have been requesting status of my item for more than a month, I did not They send status, they answer me very long and it is more than a month, until I believe that almost two months after I make the purchase, I need my product, and they do not replace it or return the money, I am about to go I prophesy to complain, because this is absurd.
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After a good while more I complained more and I told them that it was not my fault that the package found the monitor damaged, that as a client they needed to reorder the article, and after 2 months they sent me the replacement of the article, I think that even with this experience I would not buy from them again.