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Ilya B

4 years ago

This company sent me an impending disconnection no...

This company sent me an impending disconnection notice with a 5 day grace period. Literally two days later, they disconnect my internet 3 days before they said they were going to. And then they wanted me to pay a re-connection fee! I agreed to pay if they promised I could get service back right away. They assured me that my service would be up and running as soon as I paid my bill. Then after I paid my balance, they inform me that it would take 11 days to get service back up and running because they needed to come to my place and reconnect it manually. Are you kidding me?

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