How are you a $600 hotel yet you cannot even pick ...

How are you a $600 hotel yet you cannot even pick up the phone? Not even your sales line at 9:30am? Tried to book a restaurant reservation for our parents prior to them arriving at the hotel, we tried EVERY phone number and extension including the front desk multiple times, only managed to reach the boathouse attendant who could not help, were put on a series of holds for 1.5 HOURS, and even the marriott international line could not help us book a table. Anyone we spoke to was unapologetic and unhelpful, said they could
not help us, and many told us they were simply too busy to pick up the phone when we explained how long we had been waiting. Showed no empathy whatsoever, we were just trying to book a table for our parents anniversary. Inexcusable level of service for a luxury hotel.