Absolutely fed up with this bank. I had called the...

Absolutely fed up with this bank. I had called them about changing my bank account type and my address several months ago. They changed my bank account type but didn't tell me that it was also going to change my statement preferences from electronic to paper. So, I got charged for paper statements which I didn't even receive because my address hadn't been changed like I had assumed (as I had called previously to change my address as mentioned before - since you can't change it online by yourself). Just ridiculous. I'm done. I'm closing this account and moving to a bank that won't sneak around and keep charging me fees for services I didn't receive or didn't ask for.