I was looking for sound board for my Mitsubihsi Tv...

I was looking for sound board for my Mitsubihsi Tv and could not find one. PTS advertised that they could repair the exact part number in 7-10 days. Well its been a month and 4 phone calls and no repair yet. Then I get an email saying that the repaired item will be here tomorrow. GREAT!! A little while later I get another Email stating that they can not repair it due to lack of parts. Why would they advertise that they could fix this particular part knowing that they had no way of doing it? Do not use these people for anything. False advertising and piss poor turnaround times. They should not be allowed to be in business.