Sarah Fortune Review of Crowne Plaza Dallas Market Cen...
When we checked in we asked the woman working the ...
When we checked in we asked the woman working the front desk if there was a room on the side of the building that could see downtown. She said they didn't have any, and that would be fine, but later on a friend of ours came and checked in (about 5 1/2 hours later!), and guess what you can see out his window? I guess she just didn't care.
There's a $100 hold for incidentals, which is way more than most places, this wasn't mentioned upon check in, and now I'm told it will be there 3 to 5 days. Wonderful.
The room had a bit of an odor, but it wasn't persistent and in a hotel this old it's not surprising. The AC in the room didn't work very well, it was comfortable but if you like to freeze out a hotel room like I do then it won't do it. The vent from the AC blew directly on the bed next to the window in our double bed room, (which thinking back now we weren't asked if that's what we even wanted), and on the 19th floor the water pressure seemed a bit lacking, but the soap, shampoo and conditioner were quite nice. The double bed room does seem a bit cramped, but it's not uncomfortably small. There is a fridge and microwave in the cabinet of the dresser, 1 cup coffee maker, hair dryer, desk, alarm clock, plugs on the lamp bases, and an in room phone.
The elevators run quickly, for having 20 floors I never had to wait more than 20 seconds for it. The outside area beyond the pool is kind of a mess, the pool itself looks good, only very slightly cloudy. There is no hot tub like shown in some of the pictures, and the pool is ample size, but seems smaller than it looks in the pictures shown.
On breakfast, if it was in fact a hotel breakfast the yeah it would be pretty good, maybe a 7/10. However, it's out of the restaurant, the buffet costs $15 + tax, and is NOT worth that much. Even the convenience of it being downstairs is not worth that much. Don't misunderstand me though, if you've got money to burn go for it, the food is good, but there's not nearly enough selection for it to be 15 dollars. I'd go as far to say it's not worth paying the 10 dollars extra when you get your room for the "package deal." I've seen many complimentary breakfasts with a larger selection. The coffee was strong, cream was weak, milk wasn't that cold, no apple juice, good fruit selection, eggs and eggs and chorizo, sausage, chicken sausage, bacon, biscuits, bread, bagels, a couple pastries, oatmeal, sauteed pepper and onion, and gravy.
tldr cons: average air-con, $100 incidental hold for a week, breakfast tasty, but not worth the money
tldr pros: nice views, 'most' staff friendly, fast elevators
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