Our system died on Saturday 8/24/13 - contacted Ge...

Our system died on Saturday 8/24/13 - contacted Genz-Ryan and they responded immediately and Noah was at the house within a couple hours - very courteous and respectful. He went through all options including a short-term fix if we wanted to go that route. Due to age of system and condition, we went with a whole new system. Appointment was made for Mon. 8/26 for install. Pete called ahead to let us know he was on his way. Pete was exceptional in every aspect of the service he provided us. He was prompt, hard working, courteous, professional, thorough, patient with us and easy to work with. I wish every service person I deal with was as great to work with. I would highly recommend this team to anyone and, while I hope I don't need to anytime soon, I would certainly work with them again in the future should the need arise. Thanks Pete!!!