On my second trip to Glovers to choose and purchas...

On my second trip to Glovers to choose and purchase all my products I had the unfortunate experience of dealing with the most rude, unkind customer service representatives I've ever encountered. I chose to write a letter of complaint to managment, but never recieved any type of acknowledge or response.

To add insult to injury, at least ten of the plants I purchased died less than a year of planting. I called Glovers to ask about a warranty and they told me there wasn't one because I didn't purchase a specific type of soil booster to use at the time of planting. With all of my purchases including NutriMulch totally over $2000.00 not one person told me of the need to buy a booster or I would have done so.

I would like to say that most of the employee's that assisted me were very helpful and kind, but because my overall experience was so poor otherwise Glover's gets a big thumbs down from me