Grant Flander Review of Jay Wolfe Honda & Hendrick Aut...
Worked with a sales person who knew the vehicle fe...
Worked with a sales person who knew the vehicle features and loan information very well. I would expect nothing less from a sales person. I was told that no one else in the metro would beat their deal, "we have the highest sales volume." I would expect nothing less from a sales person. I did not like the offer and countered with a lower offer. I was told to go talk to other dealers in the metro because I didn't understand the real value of the van, and I would find no one who would beat Jay Wolfe (JW)...but if they did by some chance I should call the sales person before I made a deal with anyone else. It took several hours of games to get to this point but OK, I'm happy to let dealers battle for my money. The next dealer I went to beat JW by 800 without me trying anything, just walked in said what I wanted how much do you want for it. Further negotiations dropped it to 1200 below JW. The next place I went to ended up 1700 below JW! I understand sales people will push the truth and use emotional tactics to get you to trust them so you will purchase from them. They plied me with fancy sandwiches, cookies, and psychobabble. I had a sense of "Come in here kid. We'll get you out of the rain, get you warm, and take great care of you." They said, "you don't want to spend hours of your time just to eventually beat this deal by $50 do you? Your time is worth more than that isn't it?" Yes it is JW, no thank you for wasting my time. I did not call JW to ask them to try to beat the better. They didn't even try to come close to what they could have so that tells me they have no respect for me. I won't claim to know how all the JW sales people/managers would treat you. After working with other dealers who got to far better prices in less than an hour I would suggest not going to JW for your vehicle needs. I'm not mad at them for wanting to profit. I know we all have to make a living but I'll be living with $1700 extra because I didn't fall for their tactics. Respect yourself, shop around, work them over, get a real deal for yourself. I'll give this to JW; other dealers weren't as fancy as JW but it's a Honda!! How often are you going to be at the dealer anyway?? Typically speaking, not that often, that's why you are buying a Honda.
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