Justin King

Review of Community Healthlink Inc

I Just finished 14 days at passages program.. I th...

I Just finished 14 days at passages program.. I thought it was understaffed, poor management, lack of management. Staff seemed to have little and sometimes conflicting knowledge. There is little to none individual therapy. I found it really odd that I was not even able to receive an A.A's "Big book". (staff said they did not have any).. Lets of phone "issues" no one ever seems to answer probably due to being understaffed. I also had a hard time sending and reviving mail. I was sending a letter a day out to my girlfriend and she was sending back about 3-4 a week. Well I found a stack of my letter in an office. I was told that the women that normally did the mail had quit.......and that all i really got for an answer. I spoke with a director the next day and even then the mail took two days to get the mail room. The program it self is a good idea but it needs to be more structured and better staffed. Thank you