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Jessica Williams Review of Hendrick Honda Charlotte
The service consultant (Jeff) gave me my keys back...
The service consultant (Jeff) gave me my keys back and said car was fixed after I was there about 2 hours. When I got back into the car, the engine light was still on. A service manager (I think), helped me and made sure he could clear the code that it was actually fixed. When taking it back to maintenance, they realized it was not fixed. I was there about two more hours and they finally gave me a loner to go home because it turned out to be a more complicated issue. I don't know what the service manager's name is but he was very helpful.
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