Destanie Doll

Review of NTTA

If i could give negative stars i would. I called i...

If i could give negative stars i would. I called in to take a rental off of my account and the guy was super rude and you could hear ladies in the background really loud and laughing and the guy wasn't even listening to me. Money was taken out of my account today and i was really confused as to why....the man never took the rental off and the person who has the rental drove on the toll....GUESS WHO HAS TO PAY? me...I called NTTA today to let them know and she said they can't help me and they can't give me a refund, but she's sorry. I even said i would call Nissan for them to let NTTA know that it wasn't me or anyone i know...The lady i was on the phone with just kept telling me that they can't give me a refund. I spend a lot of money on the tolls...and this is how they treat their customers....It's pathetic.