Update*** have been living here for months now and...

Update*** have been living here for months now and cannot get ahold of anyone. I m paying well over a thousand dollars for rent and haven t had a functional dishwasher for four months. The only person who answered the phone quit! I have no idea what I will do when it comes time to move out!!!

Rented a home two months before move in date. Went back to check on the house/take measurements for furniture a month out. House needed badly to be cleaned and repaired. Was promised the home would be cleaned and repaired. Nothing was done. Literally still feces in the toilet upon move in which I had notified the Key Group of a month prior. The oven/stove don t work. The sinks leak/are clogged. Mold everywhere. Garage door doesn t work. Now that I m here I am struggling to get ahold of anyone at the Key Group to resolve these issues. I couldn t even move in on time because I had to clean the entire house myself. No one responds to calls or emails. *Update - 19 March* I received a response that I would be credited $75 for the cleaning I had to do myself. I was promised that the oven/stove situation would be fixed (it s been a week without the ability to cook). I was also promised that the issues I identified in my move-in inspection would be fixed. However, still no actual progress/ compensation. *Update* Plumber came and the entire sink/garbage disposal needs to be replaced and has been damaged for some time. I honestly don t think a move out inspection was ever done. The water damage under the cabinets is severe and everything is rusted so this is a long term issue. This also explains why the fire hazard stove/oven issue wasn t addressed. No one had ever checked the oven because it was completely caked with grease and debris. The wall behind it was covered in a thick coating of dirt and oil. If any of this was checked during a move out inspection it would have been cleaned/issues identified. Got approval to fix sink/garbage disposal within a few hours!