D W

Review of Bonaventure Resort and Spa

After driving to the building and arriving at my r...

After driving to the building and arriving at my room, 3rd floor on the end, away from the elevators my keys did not work. Housekeeping called security and left us standing outside with my infant. Security eventually brought new keys. I didn't tip him but he was nice. No pen or paper in room. No menus in room. No mini bar or water in suites. I picked up the phone to call. Try line 2, line 1 does not work. I called for room service but they were too busy. I was told to look for menu online. Paid $250+ for 1 night because I had a conference there. I have an infant, but I had to go out at 830pm to get food outside the resort. They said I could go to the bar and eat. I was not taking my 1 year old to the bar. If you get stranded here try Enzo's Italian. Don't forget to ask for plastic forks. If you don't ask for silverware you can walk yourself over to the bar because your room and the front desk doesn't have any.