I booked Discovery Suites from 28th Oct to 2nd Nov...

I booked Discovery Suites from 28th Oct to 2nd November.

I had stayed there couple of times.
I sent the email a day before on 27th to arrange an airport transfer. I was disappointed to hear that they unable to accommodate this basic request and said this One day notice is insufficient for them. This is shame.

Neither I would think to stay next time at Discovery Suites Manila nor I would refer any of my colleagues. I gave them preference to Citadine and Joy Nostalg but unfortunately it appears their service standards have decreased. I hope rest of the service would be OK. I have already lowered down my expectations.