Iv always been a fan of Anastasia products when I ...

Iv always been a fan of Anastasia products when I perched them form the store, however when I ordered form them directly it was horrible. I had placed my order and waited two weeks before I found out my product hadn't even shipped yet! So I emailed them and when they revived the email was when they decided to finally ship my product. This is probably the last Anastasia product I'll own. I feel very under appreciated as a customer.